Terms and Conditions

Last updated: May 2026

1. Acceptance of Terms

By creating an account and using elapso ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Service.

2. Description of Service

elapso is a web application that allows users to create and track events by measuring elapsed or remaining time. Users may create, share, and follow events. The Service is provided as-is and may be updated or modified at any time.

3. User Accounts

You must provide a valid email address and create a username to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must be at least 13 years old to create an account.

4. User Content

You retain ownership of any content you create on elapso (events, descriptions, profile information, comments, time capsule messages, and challenges). By posting content, you grant elapso a non-exclusive, worldwide, royalty-free licence to display and distribute that content as part of operating the Service.

Time capsule messages are a special type of content: once submitted, they cannot be edited or deleted by you. They remain sealed and private until the associated event's countdown ends, at which point they are revealed only to you. Time capsule messages are permanently deleted if you delete your account.

Challenges are public by default. When you join a public challenge, your username and elapsed day count are visible to other participants on the challenge page. You may leave a challenge at any time, which removes you from the active participant list; your past attempts remain in your personal history until you delete your account.

You agree not to post content that is:

  • Illegal, harmful, or offensive
  • Infringing on the intellectual property of others
  • False, misleading, or deceptive
  • Spam, advertising, or unsolicited promotion

We reserve the right to remove any content that violates these terms at our sole discretion.

5. Automated Content Moderation

To help maintain a safe environment, text and images you submit (including event titles, descriptions, comments, time capsule messages, challenge titles and descriptions, and cover images) are automatically screened by an AI moderation service before being published or stored. Content that is detected as abusive, hateful, sexually explicit, threatening, or otherwise clearly inappropriate will not be published.

If your content is flagged, you will receive an on-screen notification. Repeated violations within a 24-hour window may result in a temporary suspension of your account (see section 8). The automated moderation system is supplemented by manual review at our discretion.

Content submitted for moderation screening is processed by Anthropic (see our Privacy Policy for details). By using the Service, you consent to this processing.

6. Privacy

Your use of the Service is subject to our Privacy Policy. We collect your email address, username, and the events and profile information you choose to create. We do not sell your personal data to third parties. Public events and profiles are visible to all visitors.

7. Acceptable Use

You agree not to:

  • Attempt to gain unauthorised access to any part of the Service or other users' accounts
  • Use the Service to distribute malware or conduct phishing attacks
  • Scrape or harvest data from the Service without our written permission
  • Use the Service in any way that could damage, disable, or impair it

8. Suspension and Termination

You may delete your account at any time from your account settings. All your personal data will be permanently deleted upon account deletion.

We reserve the right to suspend or terminate accounts that violate these Terms and Conditions. In addition, the Service uses an automated moderation system: if your content is flagged on multiple occasions within a 24-hour window, your account may be automatically suspended for 48 hours. You will be notified on-screen when a suspension is applied. After the suspension period your account is restored automatically. Repeated or severe violations may lead to permanent termination by manual review.

If you believe a suspension has been applied in error, you have the right to request a human review of the decision and to contest it. Contact hello@elapso.com and we will respond promptly.

9. Reporting Illegal Content

If you encounter content on elapso that you believe is illegal under applicable law (including EU law), you may report it by emailing hello@elapso.com with the subject line "Illegal content report". Please include the URL of the content and a description of why you believe it is illegal. We will review all reports and take appropriate action without undue delay.

10. Disclaimers and Limitation of Liability

The Service is provided "as is" without warranties of any kind. elapso is not liable for any indirect, incidental, or consequential damages arising from your use of the Service. We do not guarantee uninterrupted or error-free operation.

11. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of the Service after changes constitutes acceptance of the updated terms. We will notify registered users of significant changes by email.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with Belgian law. Any dispute arising from or relating to these Terms or your use of the Service that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the competent courts of Belgium.

If you are a consumer resident in another EU member state, you may also benefit from any mandatory consumer protection provisions of your country of residence, and you may have the right to bring proceedings before the courts of your country of residence.

13. Contact

If you have any questions about these Terms and Conditions, please contact us at hello@elapso.com.